The results from IDC’s annual Digital Universe study (sponsored by EMC) published their key findings on just how much information we’re all creating and using. And every year, the study is a powerful springboard for discussion across the industry. We like it because it makes people think.
This year, though, it’s more than just big [...]
Your workforce is mobile. Your clients are global. And good communications — around the clock and around the world — are essential to your company’s success.
To make the most of the opportunities presented by the global economy, enterprises need a comprehensive, streamlined communications infrastructure. This is one that integrates all of their communications devices [...]
Asterisk, the leading open source platform for telephony, is adding high definition (HD) media capabilities, including video, as well as better voice and videoconferencing.
Digium, the main corporate sponsor of the open source project. announced Asterisk 10 at the end of October. As this article from InformationWeek explains, whereas Asterisk previously supported 8- and 16-kHz [...]
Continue Reading →Whether you are in the business of selling flower bouquets or handling health care claims, chances are your business may need a call center. Start researching the best methods for setting up your own call center and you will see how many decisions there are to be made. Equipment, training, and personnel expenses can add [...]
Continue Reading →When planning a virtual desktop infrastructure (VDI) solution, you first have to decide if you want your desktops to be highly available.
If the answer is yes, then the next step is figuring out how to accomplish that. To determine your need for high availability computing, you must first understand the components [...]
Continue Reading →10/5/11
Steve Jobs has passed away.
http://www.apple.com/stevejobs/
Commentary from Lane Campbell CEO of Syntress
About two years ago my friend Thomas Ervin decoded the cell phone number from an obfuscated Steve Wozniak business card image on Gizmodo. [...]
Continue Reading →Enterprise storage has clearly become a standard, not just some kind interesting experiment among niche players.
The latest evidence comes by way of Salesforce.com, which just announced that it invested $50 million in Box.net, a leader in storage solutions in the cloud.
It’s not just the small fries that are using Box.net [...]
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There is a range of quality when it comes to VoIP. Cellphone calls run on VoIP, so you have an idea of what I mean by “range of quality.”
But if you are buying, selling, implementing or considering VoIP, how do you decide which [...]
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